OpenFOAM Training Terms

Reservations, bookings and attendance of our courses are subject to the following OpenFOAM Training Terms and Conditions.

Prices are quoted in the currency designated to the corresponding course (based course region, invoicing and location).
Prices quoted are per person and include: printed course materials and shipping; access to remote desktop and electronic certificate.
Prices are exclusive of taxes (e.g. VAT, where applicable).
Discounted prices are available when booking multiple courses at the same time, see the Schedule for details.
Discounts apply only if the same person attends the training courses.
Participants will be charged at the price advertised on our schedule at the time of the original booking.
Advertised prices are subject to change from time to time, without prior notice.

To reserve a place on a training course, go to the OpenFOAM Training Schedule page.
Once you have submitted your form you will be sent an automated email confirming your reservation has been sent.
This email does not confirm that you are registered to attend the training.
The details you send will include whether the course fee will be paid personally or by a company or organisation.
We need this information because it can affect whether taxes are applied.

You will be sent an email confirming registration once payment has been received or unless otherwise agreed.
If you have not received an email confirmation, but you think there has been an error, let us know.
Otherwise without confirmation, you will be refused to entry to the training.

If wish to cancel or reschedule, we must receive your request no later than twenty (20) working days before the class begins.
If a cancellation or reschedule request is received between fifteen (15) and twenty (20) working days before the class begins, a penalty of 50% of the course fee will be applied.
If a cancellation or reschedule request is received less than fifteen (15) working days before the class begins, a penalty of 100% of the course fee will be applied.
Course no-shows are penalised at 100% course fee.
A limit to two (2) reschedules is permitted, unless otherwise agreed.
Participant substitutions may be permitted, however we ask that you please contact our team as early as possible to process the changes.
Courses may be cancelled.
If a class is cancelled, the student will be notified and the tuition will be reapplied or credited.

From time to time, participants on the Cloud CFD course are entitled to a discount code from Amazon Web Services (AWS).
A discount code provides credit, typically $50, for use of AWS for a limited time only.
Codes are issued to the participant by email, following completion of the course, and are non-transferable.

Discounts are available for groups of people from one organisation attending the same training courses.
Please contact us for further details.

Payment for training must be received by the invoice due date, or no later than four (4) weeks prior to the training commencing, unless otherwise agreed.
A registration confirmation will not be issued without prior payment.
We offer different payment options which you need to select when you reserve your place to help us with our billing.
If you later need to change the method for payment, please contact our team to update your reservation details.

We accept the following forms of payment:

Note: Transaction fees offset some costs charged by credit card companies, including fees for currency exchange.

Once your booking has been processed, you will be sent a secure payment link to complete your payment online.
Payments are processed by our merchant bank.
We do not store any card information.
Once your payment has been submitted you will be sent an automated email confirming the payment has been successful.

Some card companies may require further information to approve the payment online.
If your payment has been declined, we recommend contacting your card issuer.
If you experience any technical or other issues with processing your card payment online, please contact our team.